Knowledge Management

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Client Testimonial

By far the Herbst Insight package was much more user friendly than the other software we considered. Herbst Insight has been everything that we needed. Herbst Insight makes us more productive, on a day-to-day basis, by providing us with a consolidated view of our business.

Mr. Pat Kenny - Director, Texoil

Knowledge Management

Knowledge is your company's key asset, managing and sharing that knowledge is one of your key challenges. Herbst Information Management system allows you do exactly that, manage and share information within your organisation in an ordered and controlled manner.

Using basic warehousing principles to allow easy storage and retrieval of all customer, supplier and company information, the system also provides state of the art search, control and management facilities for all information relating to your business:

Customer information: contacts, telephone number, addresses, customer details, orders all secure, organised and available to those employees with access needs
Correspondence: access old and new correspondence, letters, emails, notes covering telephone calls and informal meetings as quickly as you can key in your customer or supplier's name
Records: keep quotations, contracts and agreements in a central store, anyone within your company can now access and utilise this resource - if you want them to.
Marketing Collateral: technical documents, sales leaflets and literature, support information and price lists all available on demand.
Internet Searches: save key information relevant to your business and avoid constant and repeat searching within the organisation for pricing, competitor information and market research

Sales

Ensure all sales information is stored in a place where your management and sales staff have full and appropriate access

sales targets
target customer information
proposals
contracts
sales activities

This information is further supported by Herbst Customer Relationship Management Software.

Projects

Shared folders can be established to allow all project particpants access the information necessary to complete their part of the project. This reduces the need for multiple emails, the storage of multiple copies of documents and the production of a multiple sets of documentation relating to projects however large or small:

Share ideas and suggestions
Project plans
Design drawings
Legal documents
Proposals
Contracts

Internal Documentation

Financial Information
Business Plans
Legal documents
Personnel documents

Each employee or department can have their own area to store their department specific information which can then be share with their department group. Project information, development strategies, and department specific notes, comments and suggestions can all be stored, creating dynamic notice boards and allowing your organisation develop new levels of communication.

Business Information

Herbst Information Management systems also provides links to a range of esential business information sources including:

Tax information
Business and financial guides
Facts, figures and contacts for local areas, the EU and the world
Radio and TV
Business anayst information

International access codes including: dialling codes, currencies, holidays and statistics
Stock market information and prices
Currency market prices
Media and news services

Herbst Information Management Systems - keeping you and your staff connected and informed

Features

Save Time with stored templates and information to create business plans, proposals, contracts, employment documents, company policy documents, safety statements and all recurring company documents.

Remote Access available for branch offices, teleworking and staff travelling away from the office, all necessary information can be accessed remotely.

Business Encyclopaedia with links to a wide range of essential business and financial, company and investment information, media a news sources.

Embedded spreadsheets: make light work of business calculations for accounting, sales proposals, quotations and estimates.

Multi-user or single-user data access for (MSM) texts, documents, pictures, photos, sound, video, spreadsheets, etc.

Secure your Information by store all your information in a secure environment and limit access to certain sensitive information with

Password Protection.

Links to most popular software applications such as Excel, Word, etc.

Notice Boards allow you and your staff share ideas, suggestions, advice, general information and documents.

Post Reminders to groups of colleagues, individuals or even to yourself.

Fast Search facility gives instant retrieval of stored information.

Sounds Like search even finds a word misspelled or names you are not sure of.

Direct Phone Dialler to make greater use of cost effective web based telephone services.

Direct access to Email and Internet via hyperlink.

Bookmarks allow you to tag regularly used folders.

On-line in-text Calculator for "on the fly" calculations.

Spell Checking with American and British English dictionaries.

Herbst IMS, accelerating shared business knowledge throughout the organisation. Please contact us for further information.